1. Introduction
These terms govern all pest-management inspections, treatments, and proofing services supplied by Northwest Pest Solution to residential and commercial customers.
2. Quotations and Service Scope
All quotations are issued based upon the information provided by the customer and on-site observations. Quotations remain valid for 30 days from issuance.
Our service is focused on responsible pest management. While our methods comply with industry best practices, pest control is a biological process; eradication times vary depending on property layout, environmental sanitation, and customer cooperation with aftercare guidance.
3. Property Access and Customer Preparation
Customers must ensure safe and unobstructed access to relevant areas of the property (including lofts, basements, outbuildings, and service cupboards).
Where specific preparation instructions are provided (such as vacuuming carpets, stripping bedding, or vacating premises during chemical spraying), customers agree to complete these steps thoroughly before technician arrival.
4. Safety and Tamper-Resistant Equipment
Customers must not disturb, move, or open installed bait stations, trapping devices, or monitoring units. Northwest Pest Solution accepts no liability for injury or damage resulting from the unauthorized tampering with equipment.
5. Payment and Cancellation
Domestic services are payable upon completion of the initial visit unless agreed otherwise in writing. Commercial contract accounts are invoiced under agreed credit terms (typically 30 days net).
Appointments may be rescheduled or cancelled without charge with at least 24 hours' notice.